FAQ

General FAQ’s

1. Are you Manufacturer? 

-Yes,we are a manufacturer for GLOVES,PPE,SAFETY GLASSES,TRAFFIC & CONSTRUCTION SAFETY, SAFETY SIGNS, FLOOR MARKING， SAFETY TOLLS  with 12 years OEM/ODM project experiences.We base in Zhuhai,China. All our clients, from home or abroad, are warmly welcome to visit us! 

2. What's your company advantages?

--Factory Price, Best Quality, One-Stop service and more than 12 years experience.

3.How does your factory do regarding quality control? 

--Quality is priority. WolkeGlove always attach great importance to quality controlling from the very beginning to the very end. 

Product FAQ's

1.Can i get or make the samples?

--Yes. We are honored to offer you samples. But sample charge for OEM order. Sample charge will be refundable if order is up certain quantity. 

2. How is your quality guarantee and Warranty? 

--We have our own professional QC team, all our goods must pass three time 100% inspection before shipment. For all of our standard quality gloves, If there is any products below grade,we promise that if you want to return the goods,we will accept without any delay.We support AFTER-SALES SERVICES! 

Order FAQ’s

1.Can you send to Amazon directly? 

--Yes. You can offer us the Amazon labels , then we will help to stick on boxes and cartons , and shipping to the warehouse directly. 

2.May l know the payment terms? 

 --the payment terms :Paypal, credit card , T/T transfer are acceptable.

MOQ: 500 dozens, sample order is negotiable.

Customization FAQ’s

1.Can I customize my own product?

--Yes. We can make your own design, logo, lable, package and etc. CUSTOMIZATION IS ALWAYS WELCOME!

2.What format of the file you need if I wanna do my own designs? 

--CDR,AI or CAD files are all ok.

Shipment and Service FAQ’s

1.What are the transportation ways?

-- By express DHL,UPS,TNT, Fedex etc, will take about 3-7 working days.

-- By sea,truck, rail etc, will take about 15-35 days.

-- Loading port: Shanghai or as discussed

2.What are the package of goods?

--Package:for gloves,12 pairs polybag, 120 or 240 pairs a carton. We can design carton mark for you.

3. Can i have a freight forwarder?

--Yes.If you do not have a freight forwarder,we are willing to help you select the best freight forwarder,say SAVE COST and BEST TRANSPORTATION ROUTE. A perfect plan for you!